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Terms Of Service

Terms and Conditions

1. Description of Goods and/or Services

LicenseIT is a business in the Vehicle Licensing industry.

2. Delivery Policy

Requests will be processed within 5 working days upon receipt of payment. Delivery will preferably be done to work addresses.

3. Export Restriction

Our services are available to South African clients only.

4. Return and Refunds Policy

No refunds can be done by LicenseIT on license transactions once processed and paid for. Clients must ensure all information is correct before payment.

5. Customer Privacy Policy

LicenseIT will protect users' personal information in accordance with the Protection of Personal Information Act 4 of 2013 (POPIA), and only share with Groups companies.

6. Payment Options

We accept all major card types, Visa, MasterCard, Diners, American Express, SID.

7. Card Acquiring and Security

Card transactions are secured through Payfast (Pty) Ltd, using Secure Socket Layer 3 (SSL3) encryption.

8. Customer Details and Card Details

Customer details are stored separately from card details, which are entered on Payfast's secure site.

9. Merchant Outlet Country and Transaction Currency

Our merchant outlet country is South Africa, and transaction currency is South African Rand (ZAR).

10. Responsibility

Users are responsible for providing accurate information. LicenseIT will not be held responsible for incorrect information or issues beyond our control.

11. Variation

LicenseIT may change the Terms and Conditions without prior notice.

12. Company Information

LicenseIT is a product of the Ubuntu Group (PTY) Ltd a Private Company based in South Africa and physical address: Office 5, Block D, First Floor, Sable Square, Cape Town, 7441.

13. Contact Details

Email: info@licenseit.co.za, Telephone: +27 21 556 8396

Privacy Policy

At LicenseIT, we value your privacy. This policy outlines how we collect, use, and protect your personal information.

Information Collection

When you register or complete a form on our website or through our partners, we collect your South African ID number and contact information. This information is used to:

  • Personalize your experience and better respond to your needs
  • Improve our website and services based on your feedback
  • Enhance customer service and support
  • Process transactions

Information Sharing

We do not sell, exchange, or transfer your personal information to third parties without your consent, except for the purpose of querying outstanding vehicle license discs as requested by you. We may share your information with trusted third parties and subsidiaries within Ubuntu Group (PTY) LTD who assist us in operating our service, provided they agree to maintain confidentiality.

Email Communications

We may send periodic emails with information and updates about your outstanding vehicle license disc, company news, and related services. You can unsubscribe from future emails by sending a request to info@licenseit.co.za.

Data Protection

We implement robust security measures to safeguard your personal information when accessed by us, you, or authorized third parties.

Disclosure to Outside Parties

We may disclose your information to comply with the law, enforce our policies, or protect our rights, property, or safety.

Third-Party Links

Our platform may include third-party products or services with separate privacy policies. We are not responsible for the content or activities of these linked sites.

Consent and Opt-Out

By registering on our website, you consent to receiving marketing and promotional materials. You can opt-out of further communications or change your preferences at any time by clicking the unsubscribe button or sending an email to info@licenseit.co.za.

Refund Policy

License transactions are non-refundable once processed and paid for. Upon payment, the license fee is considered earned, regardless of whether the physical license disc is received. It is the client's responsibility to ensure all information is accurate before confirming payment. No cancellations or refunds will be accepted after payment has been made.

LicenseIT Contact Details

Company Physical Address: Office 5, Block D, First Floor, Sable Square, Cape Town, 7441

Email: info@licenseit.co.za

Telephone: +27 21 556 8396

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